PRIVACY POLICY AND PROTECTION OF PERSONAL DATA

Fabricación y Lavandería Textil S.A.S communicates to its stakeholders the Privacy Policy and Protection of personal data that has been adopted in compliance with the current legal regime contained in Law 1581 of 2012.

This Privacy Policy establishes the terms in which Fabricación y Lavandería Textil S.A.S uses and protects the information that is provided by its users when using its website in the exercise of its corporate purpose. This company is committed to the security of its users’ data. The personal data in the custody of Fabricación y Lavandería Textil SAS, in its capacity as Responsible and / or Manager as the case may be, will be treated in compliance with the principles and regulations provided in Colombian laws and in the internal privacy and protection policies of personal information. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

Information that is collected

The address of our website is: https://falatex.com

Our website may collect personal information for example: 

• Name.
• Contact information such as your email address.
• Phone number.
• City.
• Demographic information.
• Likewise, when necessary, specific information may be required to process an order, fill out a contact form or make a delivery or billing.

Use of collected information

Our website uses the information in order to provide the best possible service, particularly to maintain a register of users, orders if applicable,  improve our products and services, and also for commercial management and relations with our groups of interest.  It is possible that emails will be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled anytime.

Fabricación y Lavandería Textil S.A.S  is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a web recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web.

Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on the websites, they do not give access to information from your computer or from you, unless you want it and provide it directly . You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data in those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

Control of your personal information

At any time you can restrict the collection or use of personal information that is provided to our website.  Each time you are asked to fill in a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising, you can cancel it at any time.

Any person who is part of one of the interest groups of Fabricación y Lavandería Textil S.A.S., in their capacity as Owner or legitimately authorized and in relation to the processing of their personal data, has the right to:

1. Exercise the right of Habeas Data, which consists of knowing, updating and rectifying your personal information, as well as canceling them in those cases where appropriate, in accordance with current regulations. To exercise this right, the Data Owner should follow the channels provided by Fabricación y Lavandería Textil S.A.S., which are detailed in this Policy.
2. Request evidence of the existence of the consent granted, except when there is a legal authorization for the treatment or it is carried out within the framework of a contractual relationship.
3. Exercise the actions that the Law recognizes in terms of protection of personal data and Habeas Data.

The exercise of the right of Habeas Data, as well as access by the Holder or whoever demonstrates a legitimate interest in their personal data, must be done through the channels provided by Fabricación y Lavandería Textil S.A.S, sending a written communication to habeasdata@falatex.com, or by directing it to the Fabricación y Lavandería Textil S.A.S offices at Av. 7 # 0b-104 avenida panamericana, Cúcuta, Norte de Santander, Colombia.

Whoever exercises the Habeas Data right must provide the detailed description of the request related to their personal data, their contact details for the purposes of processing, attending to and responding to their request, and displaying the necessary charges for the exercise of their rights.

This company will not sell, assign or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

Upon receipt of the request for the exercise of the right of Habeas Data, Fabricación y Lavandería Textil S.A.S, it will respond to the Owner or the legitimate third party in the terms provided in the Law.

Fabricación y Lavandería Textil S.A.S reserves the right to change the terms of this Privacy Policy at any time.